Issued by: Nextera World (OPC) Private Limited
Official Portal: www.growtherakart.com

This License Transfer Policy is issued by Nextera World (OPC) Private Limited, which operates the official online shopping and direct-selling platform www.growtherakart.com.

This policy is prepared in accordance with the Consumer Protection (Direct Selling) Rules, 2021, and applicable laws of India. It defines the procedure and conditions under which a distributor’s GrowtheraKart Business ID (“License”) may be transferred to a pre-registered nominee upon the distributor’s demise.

1. Purpose of This Policy

The primary objectives of this policy are:

• To ensure smooth and lawful transfer of the distributor’s GrowtheraKart Business ID to an eligible nominee.
• To provide financial continuity and support to the family of the deceased distributor.
• To allow the direct-selling business benefits to continue based strictly on genuine product sales even after the distributor’s death.

2. Eligibility for License Transfer

A License transfer request will be considered only if all the following conditions are met:

• The distributor was active within the last 12 months preceding the date of death.
• A nominee must have been pre-registered in the distributor’s profile via the online portal or written declaration.
• The nominee must be a blood relative or legally married spouse of the deceased distributor.
• The nominee must be 18 years or older and must provide valid KYC documents, including:
  - Aadhaar Card
  - Pan Card
  - Bank Account details with IFSC
• There must be no pending legal, compliance, financial, or fraud investigations against the distributor’s ID.
The company reserves the right to verify eligibility at all stages.

3. License Transfer Process

• Step 1 — Intimation to the Company
  The nominee must formally report the distributor’s death through:
  - Email: care@growtherakart.com
  - Company’s official grievance portal
• Step 2 — Temporary ID Suspension
  Upon receiving the intimation, the distributor’s GrowtheraKart Business ID will be temporarily blocked to prevent misuse until verification is complete.
• Step 3 — Mandatory Document Submission
  The nominee must submit the following documents:
  - Government-issued Death Certificate of the distributor
  - Self-attested Aadhaar and PAN of the nominee
  - Cancelled cheque or bank passbook copy
  - Recent passport-size photograph of the nominee
  - Any additional documents reasonably requested by the company for verification
• Step 4 — Company Verification
  The company will review and verify:
  - The nominee’s identity
  - Authenticity of documents
  - Eligibility as per this policy
  Compliance status of the deceased distributor’s ID
• Step 5 — License Transfer Agreement
  If approved:
  - A formal License Transfer Agreement will be issued to the nominee.
  - The GrowtheraKart Business ID will be legally transferred to the nominee.
  - All incentives will continue strictly in accordance with actual and legitimate product sales.
  - All business terms, conditions, responsibilities, and compliance obligations will remain identical to those applicable to the original distributor.

4. General Conditions & Company Rights

• This License Transfer Policy is a voluntary goodwill benefit extended by Nextera World (OPC) Private Limited. It does not constitute a statutory or legal right.
• The company may reject the transfer request under the following circumstances:
  - No nominee was pre-registered by the distributor.
  - Required documents are incomplete, invalid, or unverifiable.
  - Pending legal, fraud, or compliance issues are identified.
• The decision of Nextera World (OPC) Private Limited shall be final and binding.
• The company reserves the right to amend, modify, or withdraw this policy at its discretion.

5. Ethical Work Requirement

All distributors, including nominees after transfer, must:

• Work honestly and lawfully.
• Avoid misleading, misinforming, or deceiving customers or team members.
• Strictly follow all company rules, policies, and operational guidelines.

6. Prohibition Against Misuse of Policies

Distributors shall not:

• Misuse, manipulate, or abuse the return, refund, grievance, or license transfer policy.
• Submit false information, forged documents, or fraudulent claims.
• Engage in any act that harms the reputation or interests of the company.
Any violation may result in disciplinary action, including termination of distributorship and/or legal proceedings.

7. Behaviour and Professional Conduct

Distributors must maintain:

• Respectful and courteous communication with customers, nominees, team members, and company officials.
• Professional, ethical, and responsible behavior at all times.
• Zero tolerance for abusive, rude, threatening, or unprofessional conduct.